1. Cancellation Policy

Rainbow BOX does not offer cancellations for subscriptions once payment is processed. Once a subscription is activated, users will have access to all features and content for the selected subscription period.
 

2. Refund Policy

Rainbow BOX does not provide refunds under any circumstances. This includes but is not limited to:
     1. Accidental purchase of a subscription.
     2. Non-usage of the platform during the subscription period.
     3. Dissatisfaction with the content or features offered during the subscription period.
 

3. Exceptions

We will consider refunds or cancellations only in cases of:
     1. Duplicate payments made in error.
     2. Technical issues preventing access to the platform, verified by our support team.
     3. Once we approve the refund, we will credit the amount to the customer’s bank account within 3–5 working days.

If you believe you qualify for an exception, please contact our support team at support@rainbowbox.in with all relevant details, including your payment receipt and issue description.